What Should I Do If My File Is Missing, Corrupted, or Won’t Open?

If you experience issues accessing your purchased digital file, please try the following steps:

• Ensure your internet connection is stable and attempt to re-download the file.
• Try opening the file with a different compatible program or device.
• Clear your browser’s cache and cookies, then attempt the download again.

If problems persist, contact us at support@heartofdaggers.com with your order details and a description of the issue. We will work with the creator to provide a working replacement or consider a refund if necessary.