Terms • Heart Of Daggers

Effective Date: June 14, 2025

Welcome to Heart of Daggers (“we,” “our,” or “us”). We operate www.heartofdaggers.com, a community-driven marketplace where creators can share, sell, or offer for free their homebrew content compatible with the Daggerheart TTRPG system.

By accessing or using our Service, you agree to these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our Service.

You are free to upload your content on other platforms. We DO NOT restrict or reduce the revenue share if you choose to use other platforms.

1. Your Content, Your Rights

We firmly believe that creators should retain full ownership of their work. When you upload content to Heart of Daggers:

Ownership: You retain all rights to your content. We do not claim ownership over any material you share.
License to Us: By uploading content, you grant us a non-exclusive, worldwide license to use, display, and distribute your content on our platform solely for the purpose of operating and promoting the marketplace. This is a fancy way of saying by uploading your product to our platform, you allow us to market it to the world for you.
Responsibility: You are responsible for ensuring that your content complies with applicable laws and does not infringe upon any third-party rights.

2. Community Guidelines

Heart of Daggers is committed to fostering a respectful and inclusive environment. We ask that all users:

Respect Others: Engage with fellow community members in a respectful and constructive manner.
No Infringing Content: Do not upload content that infringes upon the intellectual property rights of others.
Compliance with Laws: Ensure that your activities on the platform comply with all applicable laws and regulations.

We reserve the right to remove content or suspend accounts that violate these guidelines.

3. Payments and Commissions

Heart of Daggers supports creators by providing a platform to monetize their work:

Sales: Creators can choose to sell their content or offer it for free.
Commissions: To ensure our platform thrives, we take a 15% commission on each sale. Pro sellers retain 100% of the sale price.
Pro Seller Status: Pro sellers are creators who meet certain criteria set by Heart of Daggers. Details on how to become a Pro seller are available on our website.
Payment Processing: All payments are processed through third-party payment processors. We do not store or have access to your payment information.

4. Refunds

We strive to ensure satisfaction with all transactions. However, due to the nature of our platform – where digital products are delivered immediately upon purchase – refunds are rarely possible and will only be considered in limited circumstances.

Refunds will only be granted if:

The product was not as described or was misrepresented on the product page.
The downloaded file is missing, corrupted, or cannot be accessed, and the creator has not provided a working replacement within a reasonable timeframe.
The product was listed in error or is not compatible with the intended use, as clearly outlined in the listing.

Refunds will NOT be granted if:

The customer has simply changed their mind after purchase.
The product has already been downloaded successfully and functions as described.
Dissatisfaction is based on subjective preference rather than an objective fault with the listing.

How refunds are handled:

All refund requests must be submitted via support@heartofdaggers.com or by visiting our support page.
We manually investigate all reports and refund requests to ensure fair treatment for both customers and creators.
If a product is found to violate our guidelines or does not meet the above criteria, we may issue a refund at our sole discretion.
In cases of repeated or fraudulent refund requests, we reserve the right to deny future requests or take additional action.

If you encounter an issue with a digital purchase, please contact us as soon as possible with a detailed explanation and supporting information (such as screenshots or error messages). We appreciate your understanding and commitment to honesty within our community.

5. Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in harmful behavior. If you believe your account was terminated in error, please contact us.

6. Changes to Terms

We may update these Terms from time to time. We will notify users of significant changes. Continued use of the Service after changes constitutes acceptance of the new Terms.

7. Contact Us

If you have any questions or concerns, please reach out to us at support@heartofdaggers.com.

By using Heart of Daggers, you acknowledge that you have read and understood these Terms and agree to be bound by them.